CookWare Global (“we,” “us,” or “our”) operates the website cookwareglobal.com. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect information you provide directly to us and through automated technologies.

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, billing/shipping address, email address, phone number, and payment details.
  • Automated Data: We automatically collect certain data about your device and interaction with our Site, including your IP address, browser type, pages viewed, and referring website. We use cookies and similar tracking technologies for this purpose.

2. How We Use Your Information
We use the collected information for specific business purposes:

  • To process and fulfill your orders, including sending confirmations and tracking information.
  • To communicate with you about your account, orders, or customer service inquiries.
  • To improve, personalize, and optimize our website and your shopping experience.
  • To screen for potential risk or fraud.
  • To comply with legal obligations.

3. Sharing of Your Information
We do not sell your personal information. We share it only in the following circumstances:

  • With trusted third-party service providers who assist us in operating our website, conducting business, processing payments, or delivering orders to you (e.g., shipping carriers, payment processors). These parties are obligated to keep your information confidential.
  • If required by law or to protect our rights.
  • In connection with a business transaction, such as a merger or sale of assets.

4. International Data Transfers
As an international trading company based in Hong Kong, your information may be transferred to and processed in countries outside of your own, where data protection laws may differ. We take steps to ensure your data is protected in accordance with this policy.

5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us at wayne@dramapapa.com.

7. Cookies
Our Site uses cookies to enhance your browsing experience. You can set your browser to refuse all or some cookies, but this may affect site functionality.

8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

9. Policy Updates
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly.

10. Contact Us
For questions about this Privacy Policy or your personal data, please contact:
HONG KONG ART VISUAL CULTURE COMMUNICATION LIMITED
Email: wayne@dramapapa.com
Address: Room 1003, 10th Floor, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong